Situation
A public entity, was facing unsustainable healthcare costs and limited transparency from existing vendors. Leadership wanted a cost-effective solution that would still meet employee needs and quality of care.
Issue 1: Escalating Carrier Costs Healthcare carrier costs were continously increasing, putting pressure on the county’s budget.
Issue 2: Lack of Vendor Transparency The county lacked visibility into accurate plan performance, making it difficult to manage costs or hold vendors accountable.
Issue 3: Lack of Market Awareness: The county had not changed vendors in over 20 years and lacked up-to-date knowledge of current insurance policies, competitive plan designs, and cost-containment strategies.
Tasks
Evaluate the county’s current insurance plans
Create a transparent, data-informed process to compare health carriers and modernize the county’s benefit offerings
Guide the county through the vendor selection, negotiation, and implementation process while minimizing disruption to employees
Action
Create and distribute a RFP to health vendors
Outlined county goals, cost concerns, and plan expectations
Analyze carrier responses and evaluate plan options
Translate proposal data into clear, visual powerpoint presentations for county leadership
Highlighte key plan differences and cost savings
Negotiate best and final offers with health carriers
Advise and guide the county through plan selection
Lead implementation efforts with the chosen carrier
Coordinate contract finalization, timelines, and onboarding
Supporte communication and education for a smooth employee rollout
Result
Successfully moved the County to Blue Cross Blue Shield, securing improved customer service and broader health plan offerings
Projected annual savings of $4.3 million over the next 3–5 years from the implementation of new medical, dental, and vision carriers
Over $500,000 in savings already realized as of June 2025, less than one year post-implementation
Increased employee satisfaction and plan engagement due to expanded coverage options and enhanced vendor support
Positioned the County for long-term financial sustainability through improved vendor accountability and modernized plan designs
Skills Utilized
Customer Relationship Management
Effectively managed communication and collaboration between 50+ health vendors and the client
Problem Solving
Identified outdated vendor relationships and rising costs, created a transparent RFP process, analyzed complex data, and led the county through vendor selection and implementation—resulting in long-term savings and improved plan oversight
Data Analysis
Analyzed complex RFP data from multiple health carriers, translated findings into visual presentations, and provided data-driven insights that guided leadership to select a cost-effective health plan
Project Management
Successfully managed the end-to-end RFP process, coordinating vendors and the client, overseeing negotiations, and leading the smooth implementation of a new health plan on schedule
Collaboration
Fostered strong collaboration among county leadership, multiple health carriers, and internal teams through clear communication, aligning goals, and working together throughout the vendor selection
and implementation process.
Ashley M Oltman
Success in today’s world starts
with understanding perspectives
beyond our own.
© 2025 ashleymoltman.com. All rights reserved.
Ashley M Oltman
Success in today’s world starts
with understanding perspectives
beyond our own.
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© 2025 ashleymoltman.com. All rights reserved.